Outreach Worker

About UsCommunity Housing Limited (CHL) is a leading not-for-profit organisation dedicated to making a positive impact in the housing sector. We are committed to addressing housing issues and supporting vulnerable populations by offering affordable and sustainable housing solutions to individuals and families in need.At CHL, our primary goal is to create safe, secure, and affordable housing options that empower individuals and families to thrive. With a focus on delivering high-quality service and outcomes, we manage over 11,000 new and existing properties across various communities. CHL is driven by a collaborative team culture where every member plays a vital role in achieving our mission.The RoleA career in community housing is extremely rewarding and now you too can contribute to positive social impact and a world without housing poverty. This role will see you engage with those experiencing homelessness and provide case management to assist with overcoming barriers and successfully maintaining an independent tenancy:Key responsibilities:  Undertake networking opportunities within the community to successfully engage with clients experiencing homelessnessCoordinate services and provide supported referrals for clients for housing, health care, employment, financial and other relevant servicesAdvocate on behalf of clients accessing other servicesDevelop and implement support plans with clientsEnsure effective and appropriate communication with staff within all programs in the delivery of the service via regular team meetingsEnsure a diligent approach is taken to record keeping and the principals of confidentiality and privacyProvide regular communication with the Support Services Coordinator and assisting with relevant data collection and reportingThis position is full time, 6 month fixed term until June 2025, based at our Maryborough office.About you:You will demonstrate experience in a similar role, including experience in case management and/or provision of support services. In addition, you will have relevant qualifications and/or experience in a human services framework for people presenting as homeless, including a demonstrated understanding of the needs of people experiencing homelessness or housing crisis and knowledge of relevant local support services. You will also have:A talent for building relationships and working in partnership with a diverse range of stakeholdersExcellent communication skills, including the ability to communicate clearly within complex and diverse conversational contextsA client centered approach, including provision of respectful, supportive, and confidential customer serviceSelf-motivated with the ability to work independently as part of a wider team and adapt in a fast-paced environmentThe ability to achieve work objectives, even in difficult circumstances whilst remaining positive and calmA current drivers licenceThe ability to work independently as part of a wider team and adapt in a fast-paced environment A commitment to the right of all people to affordable and sustainable housingPlease note that a satisfactory police check is required for all staff and those with client related responsibilities are required to provide a NDIS and Working with Children Check (WWCC).As an equal opportunity employer, CHL works closely with people from a diverse range of backgrounds. CHL acknowledges the traditional Aboriginal owners of country throughout Australia and we pay our respects to them, their culture and their Elders past and present. Click for position description AUD Maryborough 4650

Outreach Worker

  • Contribute to a world without housing poverty
  • Full time, 6 month fixed term position
  • Maryborough location with competitive salary + other benefits

About Us

Community Housing Limited (CHL) is a leading not-for-profit organisation dedicated to making a positive impact in the housing sector. We are committed to addressing housing issues and supporting vulnerable populations by offering affordable and sustainable housing solutions to individuals and families in need.

At CHL, our primary goal is to create safe, secure, and affordable housing options that empower individuals and families to thrive. With a focus on delivering high-quality service and outcomes, we manage over 11,000 new and existing properties across various communities. CHL is driven by a collaborative team culture where every member plays a vital role in achieving our mission.

The Role

A career in community housing is extremely rewarding and now you too can contribute to positive social impact and a world without housing poverty. This role will see you engage with those experiencing homelessness and provide case management to assist with overcoming barriers and successfully maintaining an independent tenancy:

Key responsibilities: 

  • Undertake networking opportunities within the community to successfully engage with clients experiencing homelessness
  • Coordinate services and provide supported referrals for clients for housing, health care, employment, financial and other relevant services
  • Advocate on behalf of clients accessing other services
  • Develop and implement support plans with clients
  • Ensure effective and appropriate communication with staff within all programs in the delivery of the service via regular team meetings
  • Ensure a diligent approach is taken to record keeping and the principals of confidentiality and privacy
  • Provide regular communication with the Support Services Coordinator and assisting with relevant data collection and reporting

This position is full time, 6 month fixed term until June 2025, based at our Maryborough office.

About you:

You will demonstrate experience in a similar role, including experience in case management and/or provision of support services. In addition, you will have relevant qualifications and/or experience in a human services framework for people presenting as homeless, including a demonstrated understanding of the needs of people experiencing homelessness or housing crisis and knowledge of relevant local support services. You will also have:

  • A talent for building relationships and working in partnership with a diverse range of stakeholders
  • Excellent communication skills, including the ability to communicate clearly within complex and diverse conversational contexts
  • A client centered approach, including provision of respectful, supportive, and confidential customer service
  • Self-motivated with the ability to work independently as part of a wider team and adapt in a fast-paced environment
  • The ability to achieve work objectives, even in difficult circumstances whilst remaining positive and calm
  • A current drivers licence
  • The ability to work independently as part of a wider team and adapt in a fast-paced environment
  •  A commitment to the right of all people to affordable and sustainable housing

Please note that a satisfactory police check is required for all staff and those with client related responsibilities are required to provide a NDIS and Working with Children Check (WWCC).

As an equal opportunity employer, CHL works closely with people from a diverse range of backgrounds. CHL acknowledges the traditional Aboriginal owners of country throughout Australia and we pay our respects to them, their culture and their Elders past and present.

 

To apply online, please click on the appropriate link.

To be considered applicants must respond to the application questions and submit a cover letter and resume. For a confidential conversation about the position please contact Donna Collins our Support Services Coordinator donna.collins@chl.org.au 07 5655 1151.

We look forward to hearing from you.

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